Ref. number: SVN-001/2016/LY10
International Organization for Migration (IOM) an Inter-Governmental Organization is seeking applications for below position at Tripoli.
Job Title: Operations Assistant (one position).
Organizational context and Scope: Under the direct supervision of the Operations Officer and the overall supervision of the Senior Operations Officer, the incumbent will support the implementation of AVRR operations in compliance with IOM established procedures to ensure orderly and timely movements and reintegration of returnees in their countries of return.
Responsibilities and Accountabilities:
Arrange meetings with embassies of third country nationals, community leaders and migrants to disseminate information on IOM returns programmers and their procedures.
Arrange appointments with migrants to perform interviews collect the necessary pre-departure information and disseminate reintegration related information.
Assist in coordinating and monitoring work of the ad-hoc staff that performs migrants’ interviews using IOM standard AVR forms.
Keep track and properly ensure that the information collected in the interviews is correctly and accurately entered into IOM movement database.
Verify migrant documents as necessary and confirm the validity of travel documents prior to Pro-Flights in Mimosa and flight bookings.
Track travel documents expiration dates and make airline bookings/check schedules in AMADEUS as required.
Communicate with relevant IOM offices and other counterparts (Local partners, DRC, IMC, UNHCR, LRC, ICRC, Embassies, and Consulates) about departure schedules, ground transportation of migrants between processing sites for the purpose of return activities.
Follow up for timely assignment of medical and operational escorts to Pro-flights; make escort bookings and communicate the details to those concerned offices in accordance with the program requirements.
Generate and timely distribute Advance Booking Notifications (ABNs) and exist Visa Waiver Requests and final departed-ABN.
Ensure that “ general status report” as well as all files related to operational activities are kept up to date
Keep updated Pro-flight file, ensuring that all necessary documents are requested and included in the file including exit permits, correspondence with airlines, receiving missions and other related parties.
Participate in discussions on procedures and practices to improve the efficiency of process delivery
Provide guidance and training to new/junior staff.
Perform such other duties as may be assigned
The incumbent is expected to demonstrate the following technical and behavioral competencies
Accountability – takes responsibility for action and manages constructive criticisms;
Client Orientation – works effectively well with client and stakeholders;
Continuous Learning – contributes to colleagues’ learning;
Communication – listens and communicates clearly, adapting delivery to the audience;
Creativity and Initiative – actively seeks new ways of improving programs or services;
Leadership and Negotiation – present goals as shared interests;
Performance Management – provides constructive feedback to colleagues;
Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
Professionalism – masters subject matter related to responsibilities;
Teamwork – contributes to, and follows team objectives;
Technological Awareness - displays awareness of relevant technological solutions
Resource Mobilization – establishes realistic resource requirements to meet IOM needs.
Delivers on set objectives in hardship situations
Effectively coordinates actions with other implementing partners
Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives; Migration – correctly frames migration issues within their regional, global and political context.
Required Qualifications and Experience
Bachelor degree in Law, Political Science, International Relations, Humanitarian Assistance or a related field from an accredited academic institution;
five years of relevant professional experience;Zm9yd2FyZGluZ19pcCA9IDE5Ny4xOC42Ny4yMDUscmVtb3RlX2FkZHJlc3MgPSAxOTcuMTguNjcuMjA1
Experience working with an international organization, UN agency or NGO would be desirable;
Experience liaising with government authorities, other national institutions and NGOs would be considered an advantage.
Languages: Arabic, English, Working knowledge of French is an advantage
Nationality: only open to Libyan nationals
Type of Appointment: Special Short Term (Six months).
To apply for this position send an email to firstname.lastname@example.org with your resume and cover letter attached. In the subject line, please add: Application for Operations assistant. Please ensure your name and other contact details are in your resume and in the email itself. by 16 Feb 2016.