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Account Manager- IT Solutions

Job Type: Full time | Company: ALWADI | Location: Tripoli, Libya | Date posted: 24-11-2016

Alwadi Communications established in 2005, offering site supervision services. Since then, in response to market demand and change AlwadiComs started adding more solutions and services to its portfolio, including network roll-out services and RF planning and optimization. Technology has become a major part of our lifestyle and our business operations. Having this in mind, we have built our solutions and services to satisfy enterprises and governmental entities’ needs in IT, Physical and Digital security and Telecommunications. We are passionate about cutting-edge technologies and passionate about supporting our customers in adopting most fit into their business operations, we rely on our experience and understanding of market needs along with our partners to adapt and develop solutions and services that fit our customer needs.

Job Title:  Account Manager- IT Solutions

 

 

Essential Job Functions:

·        Operate as the lead point of contact for any and all matters specific to the customers

·       Build and maintain strong, long-lasting customer relationships

·       Negotiate contracts and close agreements to maximize profits

·       Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

·       Ensure the timely and successful delivery of our solutions according to customer needs and objectives

·       Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

·       Create a new business opportunities and develop the current business with existing clients and/or identify areas of improvement to exceed sales quotas

·       Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

·       Prepare reports on account status by gathering market data and analysis it.

·       Identify and grow opportunities within targeted clients and collaborate with sales team to ensure growth attainment

·       Assist with high severity requests or issue escalations as needed

 

Requirements:

·       At least 3 Proven work experience as an Account manager, Key account manager or other relevant experience

·       Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

·       Solid experience with CRM software and MS Office (particularly MS Excel)

·       Experience in delivering client-focused solutions based on customer needs

·       Proven ability to manage multiple projects at a time while paying strict attention to detail

·       Excellent listening, negotiation and presentation skills

·       Excellent verbal and written communications skills

·       BS degree in Information Technology, Sales or relevant field

·       Must be very good in the Arabic & English language skills.

·       CCNP certification preferably

·       The selected candidate will report to: Sales Manager

 

Important Note: Applicants should send a C.V. to vacancies@alwadi.ly mentioning the job title applying for on the subject line, closing date 20th December 2016.

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Date posted 24-11-2016
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