Trans Sahara Group is part of the HB Group of Companies
Trans Sahara IT & Communications (TSIC) is a Libya-based technology systems consultancy & integrator, engaged in procuring, managing, deploying, and supporting enterprise infrastructure and applications is looking for a Customer Service:
Provide speedy and accurate information by telephone and in writing.
Take every opportunity to promote Company services to the customer.
Be receptive to complaints or problems, research and resolve them and be aware of possible solutions to make informed decisions and own the problem.
Agree and achieve both quantitative and qualitative performance targets and objectives with the Team Leader and ensure they are delivered.
Be able to work and co-operate as part of a team, assisting and supporting colleagues and other departments.
Assist in developing processes for constant improvement for the benefit of the customer and company goals.
Retain a positive attitude towards learning, growth and change.
Take responsibility for own development.
Diploma in communication or other relevant
Superior communication skills.
A good work ethic.
The ability to be relatable.
Willing to help when needed.
Experience in dealing with the public.
Work well with others.
Clarity in Communication.
Strong IT skills.
Excellent attention to detail.