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(11 applicants)

Sales Engineer

Job Type: Full time | Company: Trans Sahara IT & Communications (TSIC) | Location: Benghazi, Libya | Date posted: 31-01-2017

Trans Sahara Group is part of the HB Group of Companies

Trans Sahara IT & Communications (TSIC) is a Libya-based technology systems consultancy & integrator, engaged in procuring, managing, deploying, and supporting enterprise infrastructure and applications is looking for a Sales Engineer. 

 

Duties and Responsibilities:

·                    Acquire new customer’s accounts to increase TSIC’s market share.

·                    Build strong and sustainable relationship with key persons within the concerned business organizations.

·                   Prepare various reports surrounding the metrics of the sales department: quarterly sales results, annual forecasts and account status reports.

·                   Collect RFP’s from business organizations.

·                   Prepare proposals (Technical/Financial) based on collected RFP in coordination with concerned divisions/departments (Internet Service/ Network Solutions/Business Solutions/...etc.).

·                   Promote new business services for current customers and new customers.

·                   Respond to customers queries in a timely manner and professional.

·                   Conduct presentations and present TSIC’s business Services/Solution.

·                   Achieve specified monthly / quarterly / annual sales targets set by Manager, Business Sales

·                   Train and coach Junior Account Manager, on selling techniques and TSIC’s Services.

·                   Coordinate the installation of service and business solutions with concerned divisions/departments (Network Solutions/Business Solutions/...etc.).

·                   Perform any other duties related to the job as assigned by the direct manager.

·                   Manage and report daily / weekly sales activities to Corporate Sales Manager in an agreed format

·                   complete allocated tenders in a timely manner including the compilation of all required documentation, etc

·                   Record details of inquiries, comments and complaints.

·                   Make sure customers receive their invoices in a timely manner and manage entire process until collection.

·                   Ensure proper use and regular updates to the ERP / any other tasking system regarding sales team work and activities.

·                   Effectively manage large amounts of incoming calls, messages and comments via email, phone, and Facebook page or other contact channel.

·                   Provide accurate, valid and complete information by using the right methods/tools

·                   Respond promptly to customer inquiries and handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

·                   Keep records of customer interactions, process customer accounts and file documents

·                   Follow communication procedures, guidelines and policies

·                   Ability to multi-task, priorities, and manage time effectively

·                   Proficiency with Microsoft Outlook, Power Point, Excel and Word report and presentations

 

 

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Date posted 31-01-2017
Viewed: 505 times
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